This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to edit translations in WPML as the editor kept loading indefinitely, which was an issue occurring on several sites under their account.
Solution:
We suggested that the client clear their browser cache or try accessing the WPML editor from a different browser to resolve the issue. This step often solves problems related to persistent loading screens.
If you're experiencing a similar issue with WPML where the translation editor keeps loading, we recommend you try clearing your browser cache or using a different browser. If the problem persists, please visit our known issues page to check if it's a documented problem. Also, ensure that you have the latest versions of themes and plugins installed.
If the solution provided here is outdated or doesn't apply to your case, we encourage you to open a new support ticket for personalized assistance. You can do so by visiting the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 8 months, 1 week ago.
Assisted by: Mihai Apetrei.