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Supporter timezone: Asia/Karachi (GMT+05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 4 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 16, 2023 at 6:32 am

bjornL-7

Your default language, English, must be mapped to a supported language in order to use automatic translation.

August 16, 2023 at 6:51 am
August 17, 2023 at 2:10 pm #14246897

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

I observed the error in your site based on the information you provided. I temporarily deactivated all plugins except WPML core plugin and switched to a standard WP theme, in a hope to find any conflict. But to no vail.

There's however a message about "This site has moved to a new location" (see attached). Perhaps you are trying to access the original site and see this message.

You can either by registering a new site key or can move the site back to this URL (hidden link) by clicking on the link mentioned at the end of the said message.

Please let me know if this fixes the issue and which option you tried.

Regards.

tm.jpg
August 21, 2023 at 1:16 pm #14264373

bjornL-7

Hi,
So I can't use the same credits on both our development site AND our production site at the same time?

August 22, 2023 at 9:20 am #14269455

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

You can share the credits among production and development sites. The message says that probably you selected to "move" the site to the new address.

So if you didn't move but consider it as a copy of original site (the common case with dev sites), you can click that link and update it. In this case, this 'll be your dev site and 'll be able to share the credits.

Please fix that and let me know so I can resume checking about the original problem.

The topic ‘[Closed] Your default language, English, must be mapped to a supported language’ is closed to new replies.