Problem: You are experiencing an issue where Elementor stops loading when the WPML plugin is activated on your WordPress site. Despite trying several troubleshooting steps like clearing cache, deactivating plugins, and increasing PHP memory, the problem persists.
Solution: We checked your site without making any changes and found that Elementor can edit pages in the default language and in Arabic. If Arabic is hidden on your site, you might need to enable the display of hidden languages in your user profile. Additionally, there are new translations available for Arabic for Elementor Pro which you should update. You might need to check with your hosting provider or temporarily disable any security settings or firewalls to update these translations. If these steps do not resolve your issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the problem still persists, please open a new support ticket for further assistance at WPML support forum.
Problem: You are trying to translate your website using WPML, but your theme has rolled back to its default settings. Solution: If you're experiencing this issue, we recommend updating your WordPress core to the latest version first, as your current version is outdated (from June 2024). After updating WordPress, proceed to update all related plugins on your site. This step is crucial because compatibility issues may arise with newer plugins like WPML, which are designed to work with more recent versions of WordPress.
If this solution does not resolve your issue or seems irrelevant due to its outdated nature or because it does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
