Problem: The client has translated all brands for a dummy product using the Advanced Translation Editor (ATE), but the brands are not appearing in the secondary language under Products - Brands. The client is using the Shoptimizer theme and Rank Math plugin. Solution: We recommend checking if the URLs for the translated brands are directly searchable in the Advanced Translation Editor. Additionally, ensure that the option to show all links is enabled in ATE. This setting might help display the translated brands correctly in the secondary language.
If this solution does not resolve the issue or seems outdated, please visit https://wpml.org/known-issues/ to check for any related known issues. Verify that you have the latest versions of your themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: If you're experiencing orders stuck on hold and encountering a database error indicating that the table 'dbuwnruvbop5cs.bfs_icl_strings' doesn't exist, this might be due to a missing table in your WPML setup. Solution: First, ensure you have a full backup of your site. Then, attempt the initial debugging steps by following the workaround provided here: Missing _icl_strings and _icl_string_translations data tables. Next, update all outdated plugins and themes. You can check for updates on your site's update page. If the issue persists, it might be necessary for our support team to access your site to make direct adjustments in the database, specifically within the languages table of the WPML plugin, by adding the missing information.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.
