chuanxiangg

Problem:
The client moved their site to a new hosting and changed the domain from test.jinshiyuan.sg to delightsip.com. After the move, WPML detected the new address as the old one, causing issues with site recognition.
Solution:
If you're experiencing this issue after moving your site to a new hosting, we recommend you follow these steps:
1. Click on YES in the message box regarding the site address change.
2. Set the website to not share credits.
3. Visit your WPML account and remove the existing keys at https://wpml.org/account/sites/
4. In your website's admin panel, go to Plugins > Add New > Commercial Tab and remove the key.
5. Create a new key for your current domain (delightsip.com) at WPML.org.
6. Register the new key in the same location in your admin panel (Plugins > Add New > Commercial Tab).
For more detailed instructions, you can check https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at https://wpml.org/forums/forum/english-support/.