Problem: If you click on English, a popup template with an Elementor Pro loop grid widget appears. In the second and third columns on desktop, the custom CSS for the loop items is missing, although the items are translated. The popup items look correct in English but appear strange in other languages, with the editor showing white but visible in the Structure Panel. Solution: We have developed a small plugin to address this issue temporarily. Please back up your website first. Then, download and install the plugin from this link. After installation, make a minor change to the original page and ensure it is 100% translated. This should resolve the problem temporarily. Our development team is aware of the issue and is working on a more permanent solution.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: The client reported an issue where the Elementor Loop Grid page in the default English language fails to load after being duplicated or translated using WPML. The page also cannot be opened in the Elementor editor, and a console error is thrown. However, the translated versions of the page in other languages work without any issues.
Solution: We recommended the following troubleshooting steps: 1. Go to WPML -> Support -> Troubleshooting and perform the following actions: - Clear the cache in WPML - Synchronize posts taxonomies - Remove ghost entries from the translation tables - Fix post type assignment for translations - Set language information After these steps, if the issue persists, we suggested disabling WPML temporarily to check if the issue is related to WPML or if it's a broader problem with Elementor or the website setup. If the problem continues, we recommended checking for outdated plugins and themes, updating them, and ensuring that all settings are correctly configured.
If these steps do not resolve the issue, it might be due to a more complex problem that requires further investigation. We recommend opening a new support ticket for personalized assistance. Additionally, it's advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact our support team through the WPML support forum.
