Problem: Der Kunde hat Inhalte auf Italienisch und Englisch übersetzt und verwendet das Ultra Theme von Themify. Die Schriftarten sind über den Customizer festgelegt. In der englischen Version wird jedoch eine Serifen-Schriftart verwendet, obwohl in der italienischen Version die Schriftarten korrekt übernommen wurden. Solution: Wir empfehlen, sich an Ihren Webhoster zu wenden und zu bitten, die CORS-Policy mit dem "Access-Control-Allow-Origin"-Header zu setzen, damit Ihre Website Inhalte von einer anderen Domain laden kann. Weitere Informationen finden Sie unter: https://enable-cors.org/ Mögliche Ursachen für das Problem, das nur in der englischen Version auftritt, könnten sein: 1. Unterschiedliche Ressourcenzugriffe 2. CORS-Policy spezifisch für bestimmte URLs 3. Zwischenspeicherung und CDN 4. Themeneinstellungen und Anpassungen im Ultra Theme von Themify, die spezifisch für die englische Version anders konfiguriert sind 5. Plugin-Konflikte, die unterschiedlich auf verschiedene Sprachversionen wirken
Falls diese Lösung nicht relevant ist oder das Problem weiterhin besteht, empfehlen wir, die neuesten Versionen Ihrer Themes und Plugins zu überprüfen und die bekannten Probleme auf https://wpml.org/known-issues/ zu überprüfen. Sollte keine Lösung gefunden werden, öffnen Sie bitte ein neues Support-Ticket.
Issue: If you are setting up a multilingual website on a subdomain and plan to move it to a main domain later, and you are concerned about the permalink structure when using WPML with directories in different languages. Solution: We can confirm that you can configure WPML on the subdomain without problems. For the default language, you can use something like
subdomain.domain.com
and for other languages, subfolders like
subdomain.domain.com/it
. When migrating your site from the subdomain to the main domain, we recommend using the Duplicator plugin, which will take care of the URL replacement process. After the migration, you must register WPML on your new site and enter the new key by following these steps : 1. Log in to your WPML account. 2. Go to the 'Sites' page (https://wpml.org/account/sites/). 3. Delete your old site/domain. 4. Add your new site to get a new WPML key, which you can add to your site under Plugins > Add New > Commercial. Also, make sure your future hosting package meets the minimum WPML requirements, which you can find here: https://wpml.org/home/minimum-requirements/. If you use Duplicator, you will see how changing URLs in the database works during the migration. The person in charge of migrating your site should be familiar with the WordPress migration procedure.
This solution may not be relevant if it is already outdated or does not apply to you. If so, we recommend opening a new support ticket. We also suggest that you review known issues at https://wpml.org/known-issues/, check the version of the permanent solution and confirm that you have installed the latest versions of themes and plugins. If you need further help, feel free to contact us on the WPML support forum.
Problem: The client is using the Seedprod Page Builder and encountered an issue when translating a page from German to Italian. After the translation, both the original and the translated pages displayed a "No template found" message instead of the content. Solution: We informed the client that the Seedprod Page Builder has not yet been validated by our compatibility team and is not listed on our compatible plugins list. We recommended that the client contact the authors of the Seedprod Page Builder to inquire about compatibility with WPML and to request any documentation on how to translate content using their plugin.
If you're experiencing a similar issue, we recommend checking if the plugin you are using is on our compatible plugins list. If it's not listed, reach out to the plugin authors to confirm compatibility with WPML and ask for translation instructions.
Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
