Problem: The client is experiencing an issue where the layout of the product archive displays differently in different languages. In Dutch, only selected products (animal pictures) are displayed, while in English, all products are displayed without an option to select which ones to show. Solution: We recommended editing the product query in both the primary and secondary languages to ensure consistency across different language versions of the site. Additionally, we identified that the English language product was still in draft mode. After publishing the product, the correct items displayed on the site. We suggest checking the frontend to confirm that it displays the correct products.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can visit our support forum at WPML Support Forum.
Problem: The client is experiencing an issue where the Elementor WooCommerce products archive layout appears correctly in Dutch but not in English on their website. In Dutch, only selected product pictures are displayed, whereas in English, all products are shown without the option to select which ones to display. Solution: We recommended checking if the custom CSS code we added resolves the issue. If the layout still appears different in English compared to Dutch, it might be due to settings or restrictions within the Elementor template that are language-specific. We suggest: 1. Verifying the Elementor template settings for each language. 2. Applying consistent settings across languages if possible. 3. Checking for any additional options in Elementor that might control visibility and layout per language.
If these steps do not resolve the issue, or if the solution seems outdated or not applicable to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
