Problem: The client lost previous translations for WooCommerce products after updating them in the WPML translation editor. Specifically, the issue occurred after editing the original product and updating the translation. Solution: 1. Check Translation Revisions: Look for previous versions in WPML > Translation Management > Jobs. 2. Re-sync Translations: Please take a look here: https://wpml.org/forums/topic/sync-resave-all-products-translations/ 3. Restore from Backup: If you have a site backup, consider restoring from it. Alternatively, resend the content for translation to potentially simplify the recovery process. We have compensated for the lost translations by adding additional credits to your account.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
