Problem: The client was experiencing issues with automatically translating entire pages and specific custom-coded content on their website using WPML, similar to their previous experience with the gtranslate plugin. They were particularly concerned about the main page and category pages not being translated in English and German, despite being okay in Polish.
Solution: We advised the client to ensure they had used the Automatic Translation feature correctly, as it should automatically translate all content that WPML can detect. For content that WPML does not automatically translate, such as custom-coded sections or taxonomies, the client needs to: 1. Ensure that any custom code is properly registered with WPML. For guidance on this, see Translating the Theme You Created. 2. Set themselves up as a translation manager or translator with access to all language pairs under WPML->Translation Management-> Translators. More details can be found here: Setting Up Translators. 3. For translating taxonomies automatically, follow the steps outlined in Translating Post Categories and Custom Taxonomies.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
