Problem: If you're experiencing issues with translating Custom Post Types (CPT) and their associated meta fields using JetEngine and WPML, where the meta fields do not appear as editable options within the translation screen, follow the steps below. Solution: 1. Confirm that you have set your translation preferences correctly by navigating to WPML → Settings. Ensure you have the following sections configured: - Post Types Translation – Set Listings, Components, Post Types, etc., to Translatable. - Custom Fields Translation – Set Meta Boxes, Meta Fields, etc., to Translate. If the fields handle settings that do not need a translation, set them to "Copy". - Taxonomies Translation – Set Custom Taxonomies, etc., to Translatable. Save these settings. 2. Edit one of the original post types, save it, and then open the translation editor. You should now see the metafields in the Advanced Translation Editor. For detailed guidance, visit How to Translate JetEngine with WPML. 3. If the metafields are still not translatable, go to WPML > Settings > Custom Field Translation and set each related field to "Translate". After setting, edit and save one of the affected original posts, then update the translation. For more information, check Translating Custom Fields. 4. If issues persist, we recommend backing up your website and providing temporary admin access for further investigation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.
