Problem: You are experiencing different prices in different languages on your WooCommerce site. Solution: First, confirm if you are using the Multi-currency feature in WooCommerce Multilingual (WCML) and check for any third-party plugins that might be modifying prices, such as dynamic pricing, currency switchers, or discounts. To troubleshoot, follow these steps: 1. Make a small change to the price or description in the original language. 2. Update the product. 3. Open the translation (it should require an update) and complete it. 4. Check if the price is now synchronized. This process will help determine whether the issue is related to synchronization or another configuration. If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing inconsistencies between the Dutch and English WooCommerce pages, specifically with price and stock information. The Dutch version shows correct stock status and price, whereas the English version shows the product as available only on backorder and the price as 0, despite correct settings in the backend. Solution: We recommend the following steps to address the issue: 1. Increase the WordPress memory limit to at least 256MB by adding
define('WP_MEMORY_LIMIT', '256M');
to the wp-config.php file, just before the line that says /* That's all, stop editing! Happy publishing. */. 2. Synchronize product taxonomies by going to WPML → Support → Troubleshooting in the WordPress dashboard, selecting Products from the dropdown menu in the Cleanup section, and clicking the Synchronize Post Taxonomies button. 3. Update and complete product translations for all products using Elementor by going to WPML → Translation Dashboard, selecting all the WooCommerce products, and sending them for translation through the Advanced Translation Editor. Ensure all translation segments are 100% complete. 4. Adjust the custom field settings by going to WPML->Settings->Custom Fields Translation, clicking on show system fields, searching for the field _plus_meta_product_voorraad_details, and marking it as copy. Then, update the product in the default language and translations. Documentation:Translating Custom Fields
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
