Problem: You are trying to update WPML and encounter an issue where it requests an update for the WooCommerce Multilingual plugin, which you already have installed at the required version (5.4.0). Solution: We recommend checking for updates again and updating to the latest version of the WooCommerce Multilingual & Multicurrency plugin, which is version 5.4.1. Here are the steps to follow: 1. Click the button to check for updates in your WPML dashboard. 2. If the issue persists, manually update the plugin by: - Downloading the latest version from https://wpml.org/account/downloads/ - Disabling and deleting the existing plugin from your site. - Uploading and activating the newly downloaded plugin by navigating to Plugins -> Add New -> Upload Plugin.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at our support forum for further assistance.
Problem: The client was unable to see the updated logos for different languages on their website, despite having added the French and Romanian versions in WPML Media Translation. The logos were not updating on the front-end of the website. Solution: We identified that the issue was because the logo is not part of the WordPress content but is managed through the theme functions. We searched for the URL of the English logo under WPML > String Translation. We found four instances of the URL and added the French and Romanian URLs as translations for these instances. After this adjustment, the logos displayed correctly in the respective languages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
