Problem: The client is experiencing issues with WPML's editor and translation consistency in WooCommerce. Specifically, the formatting on product pages is disrupted, and an incorrect translation reappeared after manual corrections. Solution: If you're experiencing similar issues, we recommend the following steps: 1. Understand that WPML's three translation modes (manual, CTE, and ATE) can overwrite each other. If you manually edit a translation in ATE and then update it, the changes will be overwritten. 2. For specific translations like names or phrases, consider using the Glossary feature. More details can be found here: How to create and manage glossary entries 3. Increase the WP memory limit to at least 128MB. You can add the following code to your wp-config.php file:
- Place it above the line /* That's all, stop editing! Happy blogging. */ You can verify the WordPress memory limit in WPML -> Support.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve your issue, please open a new support ticket for personalized assistance. Visit our support forum here: WPML Support Forum
Problem: The client from Valfrids webshop experienced a loss of formatting in the translated versions of their products from Swedish to German and English. They suspect the issue might be related to the WPML settings for 'XLIFF file options' and 'New lines character'. The client has already used up their translation credits and purchased additional credits. Solution: We acknowledged the formatting issue as a known problem and directed the client to our documentation on this issue at https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-editor/. We advised the client to: 1. Edit the product in the original language and make a small change to the content. 2. Save the changes. 3. Go to WPML > Translation Management and send the product for automatic translation.
If this solution does not apply to your case, or if it seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
