Problem: The client is using WPML with WooCommerce, a filter products plugin (WBW), and Divi to create a catalog of dogs for adoption. After installing the WooCommerce WPML plugin, the client translated the content but then realized the WBW filter plugin was not compatible with the translated versions. The client wants to revert the shop page to English only, as the filter does not work on the translated page, and has already deleted the Spanish version of the shop page and the WooCommerce WPML plugin.
Solution: We recommended the following steps: 1. Navigate to WPML > Translation Management. 2. Check the box on the left for the "Shop" page. 3. Scroll down and select "Duplicate". 4. Duplicate the content from the default language to the other one. This process does not translate the content but copies it from the default language, which could resolve the issue with the filter plugin.
If this solution does not seem relevant or does not resolve the issue, we encourage the client to open a new support ticket for further assistance. They can do so by visiting the WPML support forum.
