joelK-20

Problem:
You are trying to translate the intake forms on your site into Spanish, but despite purchasing additional translation credits, the forms remain in English.
Solution:
If you're experiencing this issue, it's likely because the intake forms are managed by a third-party service. We recommend checking with the service provider to see if they offer options to translate or create separate forms for each language. Then, you can integrate these forms accordingly on your site. Additionally, ensure that your website setup is optimized for translations by providing us with debug information. You can find instructions on how to provide this information here: https://wpml.org/faq/provide-debug-information-faster-support/
For more initial troubleshooting steps, please visit: https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/
For details on privacy and security when providing debug information, see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.