Problem: You have paid for a subscription and received 90,000 credits, but you are still receiving notifications about a debt and your account remains locked. Solution: We have identified that there is an unpaid invoice on your account. To resolve this issue and unlock your account, please visit the following link to view and pay the invoice: Pay Invoice. After clearing the invoice, you should no longer receive notifications about the debt, and you will be able to proceed with purchasing more credits.
If this solution does not apply to your situation, or if it seems outdated, we recommend checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum for further assistance.
