Problem: The client is experiencing issues with the Affirm payment gateway on their bilingual English and French Canadian WooCommerce site. When trying to checkout in French, the Affirm checkout flows remain in English. The client suspects this might be due to the default locale values being set to "en_US" and "fr_FR" instead of "fr_CA" for the Canadian locale.
Solution: We confirmed that default locales are editable and that the client correctly changed the locale to "fr_CA". However, changing the locale can cause issues with WooCommerce translations because they are tied to the default locale. To address this, the client can either translate the missing strings themselves or install the French Canadian language pack. For the Affirm issue, we suggested checking if the Affirm WooCommerce plugin integration can be translated via String Translation. Additionally, we pointed out that the Affirm documentation requires adding a script with specific locale and country code parameters. Since WPML requires two locales for bilingual sites, the client might need to load a different script for French pages. We acknowledged that this is a complex issue that may require the cooperation of the Affirm author and suggested that the client contact one of our contractors for further assistance.
Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If so, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us on the WPML support forum.
