Problem:
On the client's website, newly translated products are not displaying despite showing as 100% completed in the WPML editor. The English translation of products like 'Medium Pink Suitcase' is missing, and switching to English redirects to the homepage.
Solution:
To resolve this issue, follow these steps:
1) Open the product post in the default language and make a minor edit to refresh the translation settings.
2) Navigate to WPML>>Translation Management Dashboard and select the product to translate or update.
3) Send the product to the Translation Basket.
4) Go to WPML>>Translation Management>>Translation Basket and send it for translation, choosing yourself as the translator.
5) Visit WPML>>Translations queue and click the *Translate* button to translate the product.
For more details on the correct translation workflow, visit https://wpml.org/documentation/translating-your-contents/
If issues persist, consider these additional troubleshooting steps after ensuring a full site backup:
- Visit WPML>>Support>>Advanced Translation Editor>>Error Logs to check for warnings or errors.
- On the WPML>>Support page, click on Troubleshooting and perform the listed cleanup actions.
If the solution provided here does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
