Problem: The client has translated a product into another language, but one of the variant dropdowns does not show any options in the frontend of the translated product, although other variants work as expected. Solution: 1. Ensure the 'Adjust IDs for multilingual functionality' option is enabled: - Navigate to WPML → Languages. - Check the 'Adjust IDs for multilingual functionality' box. 2. Create a complete backup of your website. 3. Access the WPML Troubleshooting Page: - Go to WPML → Support in your WordPress dashboard. - Click on the 'Troubleshooting' link. 4. Perform Cleanup Actions on the Troubleshooting Page: - Select 'Products' and click 'Synchronize post taxonomies'. - Click 'Clear the cache in WPML', 'Remove ghost entries from the translation tables', 'Fix element_type collation', 'Synchronize local job IDs with ATE jobs', 'Synchronize translators and translation managers with ATE', 'Set language information', and 'Fix post type assignment for translations'. 5. Synchronize Taxonomy Translations: - Navigate to WPML → Taxonomy Translation → Attributes. - Select an attribute and click 'Synchronize' if available. 6. Synchronize Product Variations: - Go to WooCommerce → WooCommerce Multilingual → Status. - Click on 'Troubleshooting' and then 'Sync variations'. 7. Update the Original Product: - Make a minor modification and save. - Update the translation in WPML Translation Editor.
If these steps do not resolve the issue, please contact our support team. We also recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: You are trying to translate a WooCommerce product using WPML and encountered an error message stating: 'WPML tried to translate this page three times and failed.' You are seeking a solution to why WPML fails to translate a page after three attempts. Solution: First, follow the steps outlined in our guide to troubleshoot the issue. You can find the guide here: Translation Status Stuck or Displaying the Error. If the problem persists, we recommend trying the additional solution provided in this forum reply: Unable to Open Translation Page.
Please note that the solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum for further assistance.
