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Problem:
The client is experiencing issues with WPML on their website where some words are not translated into Arabic, and some details are missing in the Arabic version of the property details section.
Solution:
1. We recommended following the steps in the WPML documentation to find and translate untranslated strings. For more details, visit https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
2. Ensure all steps are followed as described in the WP Residence theme's specific WPML guide at https://help.wpresidence.net/article/wpml-help/
3. We checked the site and found that the strings appear translated when accessing the site in incognito mode, indicating a cache issue. We advised the client to consult with the theme authors to resolve the cache issue caused by the theme.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.

Problem:
The client has translated their entire website into Arabic using WPML, but some words are not being translated on the frontend, even though they have been translated in WPML.

Solution:
First, we recommend scanning the WPResidence theme for strings:
1. Go to WPML > Theme and Plugins localization in the WordPress Dashboard.
2. Select the "WPResidence" theme and scan for strings.
3. After the scan, navigate to WPML > String Translation and search for the untranslated string.
4. If found, click on the "+" icon to translate it.
5. Clear the site's caches and check the frontend.

If the translation still doesn't appear, search for the text in the Admin Screen using the instructions in our documentation:
- Finding strings that don’t appear on the String Translation page

If the issue persists, it may be due to missing MO files. To generate MO files:
1. Navigate to WPML > Support > Troubleshooting.
2. Click on the "Show custom MO Files Pre-generation dialog box" button.
3. Click the "Generate MO files" button.

We have already applied this solution to the client's site, and the translations should now display correctly.

If this solution doesn't seem relevant to your issue, please open a new support ticket with us.