Problem: You are trying to share the translation memory between multiple websites using WPML, aiming to pay for translating a string only once, regardless of which websites it appears on. Solution: To share translation memory, glossary, and translation credits between sites, you need to connect these sites. Follow the guide on Automatic Translation Subscription for Multiple Sites. If both sites have an active Pay-As-You-Go subscription, you must cancel one subscription. You can do this at WPML > Translation Management > Tools. After canceling, you will be able to connect the sites.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with the message 'This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner' after migrating your site to a new domain, we can help you resolve this. Solution: First, visit WPML.org > Account > Sites and remove the old key (dev key) that you were using on the other domain. Then, generate a new key for the new domain (production key) and select the appropriate site type during this process. Next, go to your website's backend, navigate to Plugins > Add New > Commercial, and register WPML with the new key. You might need to click "Unregister" first if the old key is still active. If you still see the notice after these steps, it could be due to caching on your site or server/CDN. Please contact your hosting support to clear the server cache and ensure you clear any site cache through any caching plugin installed on your site.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
