Problem: The client is attempting to synchronize product post taxonomies using the WPML plugin but encounters an issue where the synchronization button only displays a loading icon and does not update the products. The client wants the taxonomy to be displayed in the original language across all translations without being translated itself. Solution: We recommend trying the following steps: 1. Use the "Sync Taxonomy Structure Across Languages" option available in WPML → Taxonomy Translation. Detailed steps can be found here: https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/#sync-taxonomy-structure 2. If the taxonomy is set to non-translatable, it should be configured to show terms in the original language when not translated. Guidance on this setup can be found here: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#fallback-content If these steps do not resolve your issue, or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is facing an issue where translated product prices do not display the B2BKing dynamic price rule prices, despite setting the custom field taxonomies of B2BKing prices to copy in WPML settings. The translated products fail to show the discounted price for the B2B client group like the original product does. Solution: We recommend following the specific configuration steps outlined in the official guide for translating B2BKing prices with WPML. You can find the guide here: https://woocommerce-b2b-plugin.com/docs/translate-b2bking-with-wpml/. Please ensure to backup your database before making any changes. If the issue persists after following all the steps, please provide more details and screenshots of the steps you've taken to help us better understand and assist you.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, we encourage you to open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the default site language is set to Estonian in WPML, but the WordPress Settings page still shows English as the default language. This discrepancy causes email templates and other content to default to English instead of Estonian. Solution: We recommend checking the language settings under Users → Profile in WordPress, as WooCommerce sends admin emails based on the language set there. For customer emails, they are sent in the language in which the order was placed. To ensure that all aspects of your site recognize Estonian as the default language, follow the detailed instructions on translating WooCommerce emails provided here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/how-to-translate-woocommerce-emails/
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
