Problem: The client is unable to edit the default language URL to switch from a .eu to a .com domain extension for their English language site. Solution: If you're experiencing this issue, it's important to understand that this is not related to WPML but to how WordPress functions. Since the default language URL cannot be edited directly in WPML, you will need to migrate your entire site from the old domain (.eu) to the new domain (.com). We recommend following a guide on how to migrate your WordPress site to a different domain. You can find helpful articles by searching online, for example, Google search for WordPress domain migration.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. If this does not resolve your issue, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: The client reported that each time they duplicated a single product to another language for manual translation, all product reviews were deleted.
Solution: We recommended two workarounds: 1. Navigate to WooCommerce > WooCommerce Multilingual & Multicurrency > Settings and disable the option "By default, show reviews in all languages". 2. Alternatively, edit the file
We emphasized the importance of backing up the database and website before making any changes.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
