Problem: The client needs to convert country names to country abbreviations (e.g., DE, EN) in a WPML language switcher without using flags. Solution: If you're experiencing this, we recommend you try the following steps: 1. Navigate to WPML >> Languages page. 2. Click on the Edit Languages link. 3. Enter the country codes (DE, EN, etc.) in the Translation text boxes. 4. Click the Save button. 5. Click on the Pencil icon to open the “Language Switcher Settings”, uncheck the “Flag” option, enable the “Native language name” option, and then click the Save button. 6. Clear all sorts of site/server/CDN cache.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You have configured WPML and set a size for the flags of other countries. The base language flag appears fine, but the flags of the other languages are too big, affecting both desktop and mobile versions. Solution: We recommend you go to your site's backend > Appearance > Customizer > Custom CSS and add the following CSS code:
img.wpml-ls-flag {<br /> width: 18px !important;<br />}
This should make the flags of the other languages the same size as the base language flag.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
Problem: If you're unable to assign purchased DeepL credits for translation in WPML, it might be due to the automatic translation account ID being reset. This can happen if you uninstall/reset WPML or reinstall/set WordPress from scratch, causing a new ID to be generated and the credits to remain in the old account. Solution: We have located the credits on the older account and moved them to your current account. You should now be able to see them by navigating to WPML > Translation Management > Tools in the top-left area of your site. Please confirm that you can see the credits in the backend of your site.
If this solution does not resolve your issue or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
