This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that Elementor was not working when the WPML Multilingual CMS plugin was activated.
Solution:
We asked if any error messages appeared while using Elementor with WPML plugins active.
Next, we suggested a minimal setup test:
- Switch to a default WordPress theme.
- Keep only WPML Plugins and Elementor plugin/s active.
- Disable all other plugins.
We emphasized the importance of having a full backup before making any changes.
After gaining access and reviewing the site, we resolved the issue by modifying the wp-config.php file. We changed the code from:
define('WP_DEBUG', true);
to:
define('WP_DEBUG', false); // Enable Debug logging to the /wp-content/debug.log file define('WP_DEBUG_LOG', true); // Disable display of errors and warnings which is recommended on a live site. define('WP_DEBUG_DISPLAY', false); @ini_set('display_errors', 0);
This change ensures that errors do not display on the live site but are logged in the "wp-content" directory in a file named debug.log. After this change, Elementor was working correctly.
If this solution does not seem relevant to your issue, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 6 replies, has 2 voices.
Last updated by 10 months, 1 week ago.
Assisted by: Marsel Nikolli.