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Supporter timezone: Asia/Karachi (GMT+05:00)

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Last updated by Waqas Bin Hasan 1 week ago.

Assisted by: Waqas Bin Hasan.

Author Posts
January 16, 2025 at 7:08 am #16599892

tsvetanT

Background of the issue:
In WooCommerce, I have products in both Bulgarian and English. The issue arises when admins process orders with their language set to English in their user profiles. This causes the product to switch to the English version, affecting product IDs and language in PDF orders.

Symptoms:
When I update or process the order while my profile language is set to English, it sends the English product IDs to Mikro BG Accounting software and applies the English language to the PDF orders.

Questions:
How can I prevent the order from switching languages based on the admin's profile language?
How can I ensure that orders remain in the language they were originally placed in, regardless of the admin's chosen language?

January 16, 2025 at 7:41 am #16599971

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, the issue has already been escalated to our 2nd tier team for further investigation and I've added this one to the existing report as well.

I'll update you as soon as there's more to it. Thank you for your patience and cooperation.

Regards.