My account page looks different on translated version

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
July 16, 2023 at 1:17 pm #14044577
ofirG	The "My account" page is different from the my account on the original English site. it doesn't have the menu widget on the side where you can navigate on the my account tabs.
July 17, 2023 at 7:01 am #14046159
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I'd be happy to help you with this issue. Please try to enable a minimal environment as below and see if it helps: - Deactivate all plugins except WPML plugins and WooCommerce - Switch to a standard theme of WordPress ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ Also, please share a test account so I can check the issue on your site after enabling the minimal environment. Your next reply is set to private to share the info. Look forward to your reply. Thanks

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