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This topic contains 3 replies, has 1 voice.

Last updated by line-krogsgaardE 10 hours, 26 minutes ago.

Author Posts
January 8, 2025 at 4:34 pm #16574518

line-krogsgaardE

Background of the issue:
I completed one page at hidden link in English and am translating it into Danish. The page is stuck at 98% and won't complete, and the designs won't sync.

Symptoms:
One webpage is stuck at 98% and is not syncing properly with media and other design changes.

Questions:
Why is the webpage stuck at 98%?
Why are the designs not syncing properly?

January 8, 2025 at 6:37 pm #16574984

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

Please try the following:

- Edit the page in the default language and make a small change then update

- Update the translation and try getting it to 100% saved now

Did that help?

If that does not help, please go to WPML->Support->ATE Error logs and share with me the top 3 errors logged.

January 9, 2025 at 9:21 am #16576772

line-krogsgaardE

Hi, I tried that again, and nothing. There is something seriously wrong. It keeps failing and kicking me out of the pages. I checked the logs under ATE, and there is none. All plugins updated - is there anyway you can login and check? Perhaps there might be a conflict?

January 9, 2025 at 3:25 pm #16578684

line-krogsgaardE

Hi Bobby,
I don't mean to be rude by any means but you and I have one hell of a time difference here. You are 9 hours behind me. Is it possible to hand me off to a different agent? By the time you come on my day is ending. We really need to sort this.