Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter.
I checked the entire conversation you had with my colleague and understood the issue. As you have shared the access, I checked and found that a specific paragraph appears properly in the French translation editor. Please check this screenshot: hidden link
I also can confirm that the paragraph appears properly translated in Each language[ Spanish: hidden link Thai: hidden link ]
Now that everything appears correctly, the issue might have been temporarily caused by caching, possibly including object caching. Please clear all caches on your end, including object caches, and then take another look from the incognito mode of the browser. I hope it will help.
The issue with the menu also seems to be resolved after clearing the object caches from the site. Please check this screenshot for a better understanding: hidden link
Feel free to let me know if you need any further assistance in this matter. I will be happy to help.
hi thanks it's working well but the first word is a link and there is an issue on all translated languages (english version is fine you can check screenshot)
what i have to do if i get this king of error in futur again ?
I checked the link associated with the first word and can confirm that it is working properly in every language. I haven't noticed any issues with the link. Since everything is working fine, would you please try from a different browser?
If you're still having the issue, kindly share the steps so that I can check and let you know what to do next.
It appears the issue you encountered may be related to caching. If you experience this problem again in the future, please follow the steps provided below, and it should assist in resolving it.
- Clear all kinds of caches(Litespeed and Object caches) from the site.
- Make a small change on the page in default language
- After that, try to update the translation.
Please let me know if there is anything else if you need help with.
