Background of the issue:
I have translated my website from English to German and Bulgarian using WPML. After translating, I noticed an issue specifically with the Bulgarian translation. Here is a video link showing the problem: hidden link
Symptoms:
In the Bulgarian version of the website, the product image, title, price, and 'Add to Cart' button do not appear. This issue does not occur in the English and German versions.
Questions:
Why are the product image, title, price, and 'Add to Cart' button not appearing in the Bulgarian version?
How can I resolve this issue so that the Bulgarian version displays correctly?
it's difficult to tell without seeing how it's configured on the Backend.
As best, open English and Bulgarian in the Backend (you can use the "top-bar" language switcher and compare the values directly in WooCommerce). Is the price, image, etc. defined?
Because if no price is saved, WooCommerce will hide the "Add to cart" button. So, the information is not saved for that specific language ID.
Hello, and thank you for the response and information.
The price is saved. It is configured in the main language, English, and works without issues in German and Bulgarian. The problem is that the product image is not displayed, and the title, price, and button are hidden on the far right side of the screen.
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
