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This topic contains 1 reply, has 2 voices.

Last updated by Marsel Nikolli 4 months, 1 week ago.

Author Posts
August 19, 2024 at 7:23 pm #16085029

gorM

Background of the issue:
Hi. I have a problem in the website. Created new product category "Gift cards". Created menu item in the main menu called "Gift cards". In the page not showing products of the category. In EN and RU version it's working fine. But in Armenian not. I take a test for changing the main language to EN and RU. The same situation on them when they were the main language.

Symptoms:
Not showing products

Questions:
How to solve products visibility problems?

August 20, 2024 at 7:02 am #16085769

Marsel Nikolli

Hi,

Thank you for contacting WPML support!

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

I've checked your website and on the page "Gift cards" the products show properly in all the languages (please check the attached image for the Armenian language).

Could you please try clearing the website's cache (server-side included) and check if the issue persists?

Let us know if that works out for you.

Regards,
Marsel

Screenshot 2024-08-20 085619.png
August 20, 2024 at 7:56 am #16085940

gorM

Fixed before reply