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Tagged: Exception
This topic contains 4 replies, has 0 voices.
Last updated by arnaudh-8 6 days, 4 hours ago.
Assisted by: Bobby.
Author | Posts |
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January 3, 2025 at 5:22 pm #16562191 | |
arnaudh-8 |
Background of the issue: Symptoms: Questions: |
January 3, 2025 at 6:34 pm #16562398 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Hi there, If possible, please try the following steps: - Switch to 'Different Languages in Directories' and finalize the configuration setup - Once finished go to WPML->languages and now switch to "different domains per languages" -> add your URL -> uncheck the box option to "validate on save" and save. Let me know your results, please. |
January 3, 2025 at 8:22 pm #16562519 | |
arnaudh-8 |
Hi Bobby, Thank you for your help. I followed the steps your recommended, however, it did not solve the issue. |
January 4, 2025 at 9:55 pm #16563876 | |
arnaudh-8 |
I could install WPML with my developper. However, the pages below are broken and not displaying the right content on the french version: hidden link The footer in the french version is not displaying correctly neither. Could you please assist us with this issues? Thank you, |
January 5, 2025 at 5:37 pm #16564654 | |
arnaudh-8 |
In addition, I see that many translation are missing on my website french version. The visuals of several pages are affected. I don't understand how this is possible while Houzez theme and yourself mention everywhere online that you have a great compatibility. I am hoping to get help from you in order to have a perfect version of my website in french language. Thank you in advance! |
January 6, 2025 at 7:16 pm #16567429 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Glad to hear the issue was resolved with the help of your dev team! I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken ** I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you enter is private which means only you and I have access to it. NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, Bobby |
January 9, 2025 at 1:21 am #16575825 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Thank you for the access details! I can see that hidden link is working OK however the other 2 are experiencing an err 500. There are no errors in the log or in display if enabled. I resolved it by going to the page -> edit -> switch to the secondary language (stay in the WP Editor) and the click on update. This is a link directly to the backend editor I did this for this page NOTE: The slider looks like it might need some adjustment. Please review this documentation on how to translate a page manually Let me know your results. -------------------------------------- Also, regarding the footer, I can see that this content is pulled from Houzez taxonomies (property city and property type) using a widget. I was able to resolve by synchronizing the taxonomies from within WPML->Support->Syncrhonize taxonomies for Properties. -- they were missing their assigned translated properties |
January 9, 2025 at 6:31 pm #16579416 | |
arnaudh-8 |
Hey Bobby, Thank you so much for your support, it's very much appreciated as I started to really worry about the issues I was encountering with the french version of my website. I see that the page "Affaires passées" on the french version of my website now shows well. I will just need to fix the slider as you said. I tried to follow the steps you suggested to resolve the same issue on the page "À louer", but I can't follow them, I am sorry. Could you please explain the steps again, with more details if possible, or modify the page directly? Thank you for the footer as well, it looks great! I am looking forward to read you. Thank you and have a wonderful day! Kind Regards, |
January 10, 2025 at 8:22 pm #16583251 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Please review the following screencast showing the steps I took as well as showing how to resolve the slider issue. hidden link This is the documentation I am referring to in the video to translate your sliders: |
January 11, 2025 at 7:08 pm #16584639 | |
arnaudh-8 |
Hi Boby, Thank you for your help! This morning, I can no longer access the french version of my website, whether by searching the french url on my browser or by clicking the the language switcher. Could you help me fix that? |
January 11, 2025 at 7:56 pm #16584705 | |
arnaudh-8 |
Hi Boby, |
January 11, 2025 at 8:28 pm #16584725 | |
arnaudh-8 |
Hi Boby, How can I translate those parts of my website (see screenshots attached) into french? The shown page on the screenshot is the property details of one of my properties. Here is a url of a property detail page: hidden link I am looking forward to be able to translate all of these! I am not sure why but I remember the translation of my other website using Astra theme was so so much easier than with Houzez theme, I had not much to do with Astra. With Houzez, I feel like I have been spending hours. Why do you think is this? I hope it was easier 😅 Here is my other website with Astra if you want to see: hidden link Thank you in advance for your help! |
January 13, 2025 at 7:02 pm #16590459 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Hi Arnaud, The previously shared details are no longer working for me so I was not able to further investigate, however, please try the following: - Go to WPML->String Translation-> Search for the strings such as "Tour Type", "Date", etc. - Verify that all instances of these strings are 100% translated. Also, verify that the strings from these modules originated from the Houzez theme. The Houzez theme is compatible with WPML, but it is more complex than Astra. I assume this is why there seem to be more touchpoints in comparison to Astra. Just in case I will share again the documentation for the theme and WPML: hidden link Also here is a known issue our team is working on resolving: |
January 14, 2025 at 11:58 pm #16595184 | |
arnaudh-8 |
Hey Bobby, Thank you so much for your assistance! I followed the steps above and I was able to translate more content on my website, it's starting to look good! However, still need your assistance on this => Please see the link to a short screencast: hidden link In addition, please see below my new credentials: Thank you again for your help! Kind regards, New threads created by Bobby and linked to this one are listed below: |
January 15, 2025 at 12:12 am #16595197 | |
arnaudh-8 |
Actually I just noticed that many strings I translated into french are now showing in french on the english version 😩 😵💫, I am going crazy with this, it's not easy... What happened?? Everything was looking fine and suddenly, this happens... My english version that was perfect is now messed up... Check this property for example.... => hidden link Hope you can help me fix this... But I don't see how.... |