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This thread is resolved. Here is a description of the problem and solution.

Problem:
Client cannot use the WPML Media Translation plugin as it indicates 'Setup required' without showing how to complete the setup, specifically for translating images on an FSE homepage.
Solution:
If you're experiencing an issue where the WPML Media Translation plugin is installed but displays a 'Setup required' message without further instructions, we recommend the following steps:
1. Deactivate all plugins temporarily.
2. Navigate to the Media Translation interface. A message should appear with a button to complete the setup.
3. Click the button to complete the setup process.
4. Reactivate the plugins that were previously turned off.
After following these steps, you should be able to use the WPML Media plugin for your needs, such as translating images on an FSE homepage.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us for further assistance.

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This topic contains 1 reply, has 2 voices.

Last updated by Christopher Amirian 11 months, 2 weeks ago.

Assisted by: Christopher Amirian.

Author Posts
February 26, 2024 at 9:33 am

daniel-viktorV

Hi there, I just installed the Media translation plugin, but I can't use it. It says 'Setup required', but nothing else, I can't find how to setup it...
(By the way, I want to translate the pictures of an FSE homepage...)

February 26, 2024 at 10:28 am
February 26, 2024 at 11:04 am #15343671

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I deactivated the plugins and opened up Media Translation and there the message showed with a button to complete the setup.

I did that and turned on plugins again. You can use the WPML Media plugin now

Thanks.

February 26, 2024 at 11:13 am #15343698

daniel-viktorV

Thanks!