Background of the issue:
I am working on an Indonesian website that is currently under development. I am trying to resolve an issue that occurred previously, which was identified as a string translation issue by your team.
Symptoms:
Some pages on the Indonesian website are not working properly.
Questions:
Why some page's UI of Indonesian website not coming correctly.
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+02:00)
Hello,
I'll help you get started while a supporter takes your case.
1) Could you please share the debug information of your site? It will help us have a good overview of what your site has and how's it configured. You can do it by following these steps: https://wpml.org/faq/provide-debug-information-faster-support/
2) It seems part of the problem comes from your menu, right? if the elements from the menu are translated:
- go to Appearance > Menus
- Select your menu
- Switch language to the translated one that has issues.
- Delete that translated menu.
- Synchronize it following these steps: https://wpml.org/documentation/getting-started-guide/translating-menus/
That will probably help, However if you're using any plugin or any way to modify the menu, please do let us know.
- The button seems to be "wrong" because the text makes the button be bigger than the space it has at its disposal. if the text is shorter, does the problem continue?
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Apart from that, are you creating this page with a page builder or something like global elements or similar? these details can help us understand how to tackle the problem effectively so we can easily solve it.
No I am not using any plugin to add menu. I am adding the menu in that way which wpml prefer.
When I deactivate "wpml string translation" plugin then all the pages which were not coming properly on the browser they were also fine.
So that's why I am saying it it the issue of "string translation". Yesterday I translate the website in Spanish. and Spanish is working fine. All the pages of Spanish is correct but weird thing is that some Indonesian pages UI is wrong now. here are the links:- hidden link hidden link
my live website is hidden link
and Staging website is hidden link which I created today.
I get the pop up to integrate it and I successfully added the migration code and confirm that it is a clone copy and live website is still on finpros.com.
but when I am checking the error log of wpml and push that on the chatgpt I am getting this.
WPML has detected a change in your site's URL...
status: 426
means that WPML's Advanced Translation Editor (ATE) has refused the request because it thinks your site was moved or cloned, and it needs confirmation before syncing translations again.
New threads created by Noman and linked to this one are listed below:
1. As we have debugged Indonesian pages issue in chat. Please mark this ticket as resolved and feel free to create a new chat/ticket if something for us later on and we would be more than happy to help.
