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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 5 replies, has 1 voice.

Last updated by Andreas W. 1 day, 11 hours ago.

Assisted by: Andreas W..

Author Posts
January 21, 2025 at 4:57 pm #16620012

ronanL-3

Background of the issue:
I am trying to check my page at hidden link and expected to see it translated into French.

Symptoms:
Translation links disappear and cause 404 errors. Instead of seeing my page translated into French, I got an error 404.

Questions:
Why are the translation links disappearing?
How can I fix the 404 error on the translated page?

January 21, 2025 at 5:04 pm #16620025

ronanL-3

ok, pour comprendre le contexte du probleme, je décris plus en détails.

Dans le menu du site en Français, il y a "Nos chambres" > "Chambre Sandro & Delos" le lien en Français est :

hidden link

Cependant, dès fois le lien change tout seul, (sans que l'on ne sache pourquoi) et se transforme en lien en anglais, ce qui provoque une erreur 404 :

hidden link

Puis d'un coup, sans que l'on ne sache pourquoi, il revient en Français et tout ce remet à focntionner normalement.

Que faut-il faire pour que cela soit stable ?

January 21, 2025 at 5:20 pm #16620039

ronanL-3

I have integrated the absolute links of the 4 rooms pages into the menus rather than directly selecting these 4 pages in Appearance > Portfolio Menus + add to menu

January 22, 2025 at 8:29 am #16621432

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support. Meanwhile this ticket is attended by one of my colleagues, I checked your site thoroughly and can see all the links working properly for default language, as well as, for English and German.

Can you find any pattern that when exactly the said issue happens? I mean any update in the content, or in server?

However, is it possible for you that you isolate the site into a separate copy, as soon as this issue happens, before even fixing it? So then we can observe the problem and proceed accordingly.

Regards.

January 22, 2025 at 6:24 pm #16624822

ronanL-3

Hello,
the difficulty is that it appears and disappears a few minutes later and often following automatic updates, but I am not sure. At the time I am writing this request, there is no problem.

I'll clarify the problem:

When I click on the menu on "Our rooms > room-sandro-delos" from the French version, the page that appears is a 404 error page and the link in the URL is rewritten https://
www2.lheurebleueprovence.fr/ubernachtung-mit-fruhstuck-villeneuve-les-avignon/studio-sandro-delos/

instead of:

hidden link

Then by visiting other pages, then returning to the French version and then again "Our rooms > room-sandro-delos" the page is displayed correctly.

It's incomprehensible.

I just copied the entire thing (files and database) to the test domain hidden link

The admin for the Wpml team:
Admin url: hidden link
user: wpml@intrasite.fr
Password: WXVzTJFJ!c7yytMCt0%TH%hs

I'll let you watch and tomorrow I'll redo the translation of the menus into English and German

Good luck.
Ronan

January 25, 2025 at 6:09 pm #16633854

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

It looks like you sorted the problem out already.

Take note, that:

Your menu uses custom menu items and such items can only be translated with WPML > String Translation or can be adjusted inside each menu manually.

WPML Menus Sync can not do this automatically in this case.

Translating menus:
https://wpml.org/documentation/getting-started-guide/translating-menus/

Let me know if you have any further doubts or questions.

Best regards
Andreas