Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Europe/Tirane (GMT+02:00)

This topic contains 6 replies, has 2 voices.

Last updated by Marsel Nikolli 8 months, 2 weeks ago.

Assisted by: Marsel Nikolli.

Author Posts
March 1, 2024 at 9:54 am #15362043

lorenzod-31

Page : hidden link ( I can use english footer )
Post : hidden link ( how can i use english footer here? )

March 1, 2024 at 11:10 am #15362448

Marsel Nikolli

Hi,

Thank you for contacting WPML Support, I will be happy to help you.

- Could you please tell me how are you adding the footer to your website (are you using any page builder/theme option)?
- Also, can you tell me how are you translating the footer?

---

It might not be related to the issue, but according to your debug.info, the WP memory limit needs to be increased, WordPress uses 40Mb as default and the minimum requirements for WPML are 128 MB. (Kindly check this page: https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the line: /* That's all, stop editing! Happy publishing. */

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Looking forward to your reply,
Marsel

March 1, 2024 at 11:16 am #15362455

lorenzod-31

We are using page builder

March 1, 2024 at 11:40 am #15362636

Marsel Nikolli

- Could you please elaborate a bit more on how you are translating the footer section?

- In order to investigate this issue and understand it better, I would need a temporary access to your site's WP-admin, you can create an administrator user using any email address you prefer.

Please make a full backup of your site (files and database) and confirm it in your next reply.

Your next reply is set to private for you to provide the username and password details.

Thanks,
Marsel

March 1, 2024 at 1:12 pm #15363116

Marsel Nikolli

Hi,

I was trying to login with the details you provided but I get an error (please check the attached image).

Could you please check the credentials and let me know?

Thanks,
Marsel

login-fail.png
March 1, 2024 at 4:37 pm #15364045

lorenzod-31

I have updated the password and username please try now

March 1, 2024 at 5:04 pm #15364233

Marsel Nikolli

I just checked, but I keep getting the same error as before.

The topic ‘[Closed] Unable to use different footer on blog post’ is closed to new replies.