We have a redirection problem from WPML. There are some links on our website which redirected by WPML.
for example, below links are redirected by WPML and we cannot control the redirections: hidden link hidden link
and someothers
We made a copy of the website and we haven't same issue on the copy: hidden link hidden link
We 've got redirection details with cURL -I . The tests detected redirection by WPML. We haven't found any control tool for change the behaviour. All copies of the instance don't have this problem.
Could you please let us know how we can remove the redirections?
I checked and see that the redirection is happening from:
hidden link
to:
hidden link
It is not a redirection between languages and it is happening on the same language.
I understand that you checked and the system says it is WPML but there is a very easy way to check:
- IMPORTANT STEP! Create a backup of your website.
- Go to WordPress Dashboard > Plugins
- Deactivate WPML and WPML addons
- Go to "WordPress Dashboard > Settings > Permalinks".
- Click the "Save" button to flush the permalinks cache.
- See if still the redirection happens.
- If yes then it is not related to WPML as WPML code is not running when deactivated and you need to check other places such as the .htaccess file or other possible issues.
- If no, then please follow tthe steps below:
- Go to "WordPress Dashboard > WPML > Support > Debug Information (Link)".
- Copy the Debug Information from there.
- Get back to this chat screen and scroll down.
- Find the "Additional Data" section below. (Check the screenshot below)
- Click on the "Debug Info" item to expand it.
- Paste the debug information into the text area.
- Click the "Send Debug Info" button.
After turn off your plugins the page was not redirected. But the actions haven't solved the problem. Regarding debug details I have n't the button "Additional Data" - how can I send the details?
