Uploading translated xliff files

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to upload translated xliff files in bulk on a live production site, facing a limitation of uploading only one or two files at a time. Additionally, after updating WPML plugins, they revert to the previous version.
Solution:
We recommend increasing the PHP max execution time on your server. This setting might be causing the issue with bulk uploads and the reversion of WPML plugins after updates. To adjust this setting, you can modify the

max_execution_time

value in your php.ini file, or contact your hosting provider to assist you with this change.

If increasing the PHP max execution time does not resolve the issue, please check for any error messages that might give more insight into the problem and contact us with those details.

It's important to note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Paola Mendiburu 2 weeks, 6 days ago.

Assisted by: Paola Mendiburu.

Author	Posts
November 1, 2024 at 9:05 am #16354335
danielJ-8	Background of the issue: I am trying to translate a website for a client. The site is hidden link and is a live site in production. I am translating xliff files externally but face challenges uploading them in bulk. The site has more than 500 files to be translated, making it impractical to upload them one by one. All plugins have been updated, except the theme, because the developer advised against it due to potential site collapse. Also: see how when trying to update WPML plugins they revert to the previous versions when you refresh the page. See this video: hidden link Symptoms: I cannot upload translated xliff files in bulk, only one by one or a maximum of 2 files. After updating WPML plugins, they revert to the previous version. Questions: Could you please advise on what steps to follow to solve this issue? Is there any other way to upload translated xliff files in bulk?
November 4, 2024 at 10:59 am #16360326
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Hi there! This is Paola and I hope you are well. I've noticed that the PHP max execution time is set to 120, which might be the cause of the issue. Could you please increase the PHP max execution time and check if the issue persists? If the problem persists please let me know what error are you getting.
November 4, 2024 at 2:22 pm #16361526
danielJ-8	Hi Paola, what value would you recommend for the PHP max execution time? Thanks!
November 5, 2024 at 8:05 am #16364483
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Try to increase to 600 and let me know how it goes.