Variable Product download link translation

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This topic contains 5 replies, has 2 voices.

Last updated by Diego Pereira 4 years, 3 months ago.

Assisted by: Diego Pereira.

Author	Posts
January 12, 2021 at 2:04 pm #7826021
andreyK-12	Hi! I have a variable subscription product which is also digital and downloadable. I need to set different download link for it's translation. I found this ticket from 2017: https://wpml.org/forums/topic/translating-download-link-of-digital-product/ It says: In the translation editor interface you will see a section called "Downlaod files" with the field for the name and for the file URL. You can change it there according to your needs. I enabled "Add separate download files for translations when translating products", here is a screenshot: hidden link The problem is that I don't have this "Download files" section is translation editor interface. Check the screenshot. What am I doing wrong?
January 12, 2021 at 3:40 pm #7827107
Diego Pereira	Hello, welcome to the WPML support Forum! Could you please try to search the download URL using the "search source" field? Please check these links for more details: - https://wpml.org/forums/topic/advanced-translation-editor-edit-a-alink-tag-on-the-fly-for-new-language/ - https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/ Please let us know if it worked for you.
January 12, 2021 at 4:36 pm #7827655
andreyK-12	No, it didn't work 🙁
January 12, 2021 at 8:23 pm #7829389
Diego Pereira	Hi there, Please send us access to your WordPress dashboard (website URL, login and password) and FTP credentials (important). I'll check and do some tests. - Please use the private field to send the sensitive data - do not post if you do not see it. It would be better if you give me a test site rather than the live site. IMPORTANT: Please backup a working copy of site files and database before. Maybe I'll need to replicate your site locally. For this, please install these plugins: Duplicator: https://wordpress.org/plugins/duplicator/ File Manager: https://wordpress.org/plugins/wp-file-manager/ All-in-one WP Migration hidden link This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Please let me know if this is ok for you.
January 13, 2021 at 6:10 pm #7838019
Diego Pereira	Hi there, Thanks! I did some tests and noticed that it works correctly with the Classic Translation Editor, but not with the Advanced Translation Editor (ATE). I noticed that the same issue happens on a clean install, so I'm escalating the issue to our ATE team. We will send you a feedback soon.
July 28, 2021 at 1:33 pm #9299995
Diego Pereira	(updating ticket status)