Web link does not open after adding Danish

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is developing a site and wants to add the Danish language. They encountered issues where 'Validate on save' shows 'Not valid', and the backend won't open after attempting to deactivate WPML.
Solution:
First, ensure that the subdomain for the Danish language points correctly to the root folder. This involves configuring the DNS settings. You can find detailed instructions on how to do this here: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/#2-configure-the-dns-settings.
Once the DNS settings are correctly configured, try to validate the site again. If the problem persists or the solution provided here is not applicable due to being outdated or not matching your case, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also contact our support team directly at the WPML support forum.

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Tagged: Documentation request

This topic contains 2 replies, has 2 voices.

Last updated by 祥陈 4 months, 3 weeks ago.

Assisted by: Marcel.

Author	Posts
June 17, 2024 at 5:36 am #15743162
祥陈	问题的背景： I am developing a site and want to add the Danish language to it. I have tried to parse the site and save it with 'Validate on save', but it says 'Not valid'. Additionally, I want to install WPML from scratch, but when I click deactivate, the backend won't open. 症状 When I save 'Validate on save', it says 'Not valid'. The backend won't open after clicking deactivate. 问题 Why does it say 'Not valid' when I save 'Validate on save'? How do I fix the issue where the backend won't open after deactivating WPML?
June 17, 2024 at 10:13 am #15744569
Marcel Supporter Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00)	Hi, the subdomain doesn't point to the root folder yet. It gets a permission issue if I try to open it: hidden link. Please see https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/#2-configure-the-dns-settings. Once this is done, you should be able to access a file from both domains, like here: hidden link hidden link Then, the validation can be done again. Best Regards Marcel
June 18, 2024 at 3:19 am #15747076
祥陈	dk.zealux.com has already been resolved to the same host IP as the main domain, but it still shows an error. What needs to be done to fix it?

祥陈 confirmed that the issue was resolved on 2024-06-18 07:41:18.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.