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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 9 months ago.

Assisted by: Osama Mersal.

Author Posts
August 18, 2023 at 5:07 pm #14254355

alexanderH-96

When I add a product to the cart, it sends me to a 404 page. That happens in every language version but English. When I am logged in as admin, it doesn't do it, but when I use an incognito tab, it happens. For example this link: hidden link

August 20, 2023 at 6:18 am #14257719

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) First of all, sorry for the late reply due to a higher workload. Could you please check if the issue persists in a minimal environment by following these steps?

1- Deactivate all the plugins except WPML CMS, String Translation, WooCommerce, and WooCommerce Multilingual.
2- Switch to a WordPress default theme like Twenty Twenty-one.

If the issue is gone, activate them one by one to see which one is causing an interaction issue.

❌ Please backup your database before performing the above test ❌

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.

Best regards,
Osama

The topic ‘[Closed] When adding a product to the cart, I get sent to 404’ is closed to new replies.