Can you kindly access to my site for:
- configure WPML in right way for have traslation features activated (I mean translation pages with left side with IT and right side with EN translated words)
- fix this issues in header and footer... that could be related to WPML setup that you've to complete.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
Could you please increase your WP Memory limit to 256M? 128M is the minimum required by WPML.
Your current values are:
PHP Memory Limit 1024M
WP Memory Limit 40M
Add this code to your wp-config.php to increase WP memory:
define('WP_MEMORY_LIMIT', '256M');
Paste it just before:
/ That's all, stop editing! Happy blogging. /
Now, verify the current settings at WPML > Support > WordPress.
These settings can be limited directly by your hosting provider, so I recommend you contact and ask them to modify them directly.
If you can get even higher values It would be great.
https://wpml.org/home/minimum-requirements/
Note: WPML needs a minimum WP Memory limit of 128M to work only under a minimal environment, which means, with a default theme and no other plugins installed.
If this will still not solve the issue, please let me know.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
You are using "Elementor Header & Footer Builder" which means you will need to go to WPML > Settings > Post Type Translation and make sure that Headers & Footers are set to "Translatable - only show translated content".
Then, translate the headers and footers with the WPML Translation Editor to 100%.
Did you do that?
If this will not solve the issue, I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.
IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.
I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further.
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Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.
