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This topic contains 1 reply, has 2 voices.

Last updated by Andreas 1 year, 8 months ago.

Assisted by: Andreas.

Author Posts
March 10, 2023 at 1:49 pm #13218117

elinaB-3

i have products stuck in Waiting for auto translation...

wpml.png
March 10, 2023 at 2:56 pm #13218627

Andreas

Hello there

Thank you for contacting us. I am happy to help you.

You are not giving me much information so I am not sure how to help you.

1) Are you waiting many hours and the status is the same ?

2) Do you have pay as you go or you might run our of credits ?

3) Can you please make a minor update to the product and see if this can solve your issue

4) In WPML > Support > ATE Logs are there any recent logs that indicate a problem?

Looking forward to your reply

Regards,
Andreas

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