This thread is resolved. Here is a description of the problem and solution.
Problem: You want to add more pages for translation but cannot assign yourself as a translator even though you are an Admin user. Your account does not appear in the translator selection list. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Edit your
functions.php
file. 2. Add the following code:
function add_wpml_manage_translations_cap() {
$role = get_role('administrator');
if ($role) {
$role->add_cap('manage_translations');
}
}
add_action('init', 'add_wpml_manage_translations_cap');
3. Visit the site's front end to trigger the code. 4. Remove the code after the function is triggered. 5. Check the Translation Management page to see if your account now appears as an option.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I want to add more pages for translation, but it won't let me until I assign a translator. However, my account does not appear as an option to select as a translator, even though I am an Admin user.
Symptoms:
I cannot add myself as a translator because my account does not show up in the selection list.
Questions:
Why can't I add myself as a translator?
How can I make my account appear in the translator selection list?
Please try to set your account as a translator using another Admin account.
If that didn't help, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please back up your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks for the access details. I installed a local copy of your site and tried some workarounds with no luck. However, I found that the issue doesn't happen when downgrading WPML to V4.6.15.
I consulted our second-tier support team, and I'll update you as soon as they reply.
Thank you, this seems to have worked and now lets all admins be assigned as translation managers.
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