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This topic contains 3 replies, has 3 voices.

Last updated by Prosenjit Barman 1 year, 9 months ago.

Assisted by: Prosenjit Barman.

Author Posts
November 5, 2023 at 12:04 am #14732067

moazH

Hi,
My payment gateway doesn't accept payments in the currencies that I have in the website, So Is it possible for the currency to auto change to USD once trying to pay with the credit card option in the checkout page or is there any other solution to solve this?

November 5, 2023 at 2:05 pm #14733161

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

Before this ticket is assigned to one of my colleagues I will add the first reply.

The first thing is to make sure you add the payment gateways for each currency using the method below:

https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#setting-up-payment-gateways-for-each-currency

Then you will be able to decide which currency to use when that specific payment gateway is used. Here is how:

https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#setting-which-currency-to-receive-payments-in

Please consider that not all payment gateways are supported by Woocomemrce Multilingual and Multicurrency plugin.

Thanks.

November 5, 2023 at 2:07 pm #14733163

moazH

Thanks for your reply,
Unfortunately once turning on the payment gateway switch in thecurrency options it displays (Not supported yet), Nothing changes

November 6, 2023 at 11:21 am #14736885

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
I hope you're doing well.

While configuring the "Payment Gateway" for different currencies from WooCommerce Multilingual, you will have the option to specify which currency the Payment Gateway should charge users.

However, as my colleague Christopher pointed out in the prior message, not all payment gateways are currently supported by the WooCommerce Multilingual and Multicurrency plugin. As of now, WooCommerce Multilingual is compatible with payment gateways like WooCommerce PayPal Payments, Stripe, and direct bank transfer. If you activate any of these mentioned payment gateways, you will be presented with options to configure the currencies for each payment gateway.

If you wish to keep using the "iyzico WooCommerce" payment gateway plugin, I would recommend reaching out to the plugin's author or their support team for further assistance. Additionally, you might also suggest them to join WPML's Go Global program, which could help ensure compatibility. You can find more information about the program here: https://wpml.org/documentation/support/go-global-program/

Please let me know if you need further assistance in this matter. I will be happy to assist.

Best regards,
Prosenjit