Home›Support›English Support›[Waiting for user feedback] Color swatches are not rendering properly on the Arabic version of the product grid in the Woodmart ...
[Waiting for user feedback] Color swatches are not rendering properly on the Arabic version of the product grid in the Woodmart ...
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Background of the issue:
I am trying to render color swatches properly on the Arabic version of the product grid in the Woodmart theme. The element is missing in the Arabic version, while it works correctly in the English version. Link to a page where the issue can be seen: hidden link
Symptoms:
Color swatches are not rendering properly on the Arabic version of the product grid. The element is missing in the Arabic version.
Questions:
Why is the element missing in the Arabic version?
How can I fix the color swatches rendering issue on the Arabic version?
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