[Resolved] Content in translated language constantly overwritten

Hello,

It might be that this is causing by the memory. . I checked your debug info and noticed that your website doesn't have the minimum memory required for WPML to work. WPML requires a memory limit of at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-config.php file by adding the following code:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

See:

https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

for details. Increasing WP Memory may help improve the performance and sometimes also help resolving such issues. Let me know if that solves it. Please, also make sure to empty all caches before checking the content, as it might as well influence that.

Hello,

Thank you for sharing. Since you are using manual translation, it's possible that the translation is a duplicate of the original. If that's the case, it's expected that the translation gets overwritten by the original, when the original content is updated.

Please refer to this documentation for more details:
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

If the document is a duplicate, you should be able to see the "Translate independently" option in the Language options inside the page. See attached image. Let me know if that solves it for you.

Hello,

It seems that the problem is something else. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:

hidden link

Hello,

I checked your website again, and saw that you uploaded the image using dynamic sources. That seems to be what's causing the issue.

Please delete the dynamic source image (the one that has the red outline) and upload the image via the regular image element from WordPress. See image attached. Do that both in the original and in the translation.

Please let me know if it works that way.

Hello,

I'm sorry that didn't resolve your issue. I checked the example you sent, made a small change to the English version, and the Italian version stayed as it is. So I can better understand the issue, could you please send me a video where I can see the error?

Loom is a great free tool for screen recording, in case you want a recommendation 🙂