[Closed] Crowdin - cannot submit jobs for manually created languages

Thanks for your patience.

Here is the ticket. Please list the steps to replicate and also, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

Thank you for responding.

The problem shown in your screen recording is evident. Let me conduct a thorough investigation, and I'll get back to you as soon as possible.

Thanks for your patience.

I apologize for overlooking this ticket. Our 2nd Tier Support fixed this by adding the language es-419 to Crowdin's supported language. Could you please try again now?