Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 -
- 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 7 months, 1 week ago.

Assisted by: Long Nguyen.

Author Posts
June 7, 2024 at 10:29 am #15714817

shaya

Background of the issue:
I am using Facebook for WooCommerce and Google Listings and Ads. I choose their categories and set some info. I am trying to copy or translate these settings to my translated products on my site hidden link.

Symptoms:
When I open the translated products, they are all empty, and I need to fill in the information again. The settings are not copied or translated.

Questions:
Why are the settings for Facebook for WooCommerce and Google Listings and Ads not copied or translated to the translated products?

June 10, 2024 at 3:04 am #15719976

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Shaya,

Thank you for contacting WPML support, I’m happy to help you with this issue.

Can you please help me replicate the issue on a clean installation of WordPress? You can access the admin area directly with this link
hidden link

Kindly follow the steps below:

- Don’t restore your site there.
- Install Facebook for WooCommerce and Google Listings and Ads plugins.
- Try to replicate the issue with minimal steps.
- Then let me know the steps to replicate it.

Looking forward to your reply.
Thanks

The topic ‘[Closed] Facebook for WooCommerce and Google Listings and Ads did not copy or translate’ is closed to new replies.